






NeckRelief - Cordless Heated Neck Massager
The NeckRelief by Nuvelli is a premium neck massager that combines gentle infrared heat with soothing vibration to help relieve everyday tension that builds up around the neck, shoulders, and upper back. Designed for daily use, it comfortably fits the body and offers a relaxing experience in the comfort of your home. With multiple massage modes and adjustable intensities, it adapts to every user, whether you prefer a light, soothing session or a deeper, more enveloping one. It is intended for wellness and relaxation only, not as a medical device.
Its intuitive remote control lets you personalize each session effortlessly, and the gentle infrared heat feels soothing on tired muscles. The cordless design lets you relax anywhere without being tied to an outlet. Ergonomic and lightweight, the NeckRelief is designed for use at home, in the office, or while traveling. Its breathable fabric cover is soft on the skin and easy to keep clean. Treat yourself or a loved one to a comfortable, renewable way to unwind at the end of a long day; if you have health concerns, consult a qualified professional before use, as this product may help promote relaxation but does not treat or cure any condition.
Specifications
- Technology: Infrared heat + vibration
- Modes: Multiple adjustable intensities
- Power: USB cable included
- Remote: Included
- Material: Soft, breathable fabric
- Note: For relaxation only; not a medical device
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Frequently Asked Questions (FAQ)
We ship with trusted carriers, including Australia Post for deliveries in Australia and La Post in for deliveries in France along with local delivery partners. We prioritise efficient and environmentally conscious transportation to reduce unnecessary trips and optimise delivery routes.
We want you to be completely satisfied with your order — but if something is not quite right, returning it is simple.
At Nuvelli, we offer hassle-free returns within 30 days, with no restocking fees, as well as dedicated customer service to assist you throughout the process.
Find out how to make a return, when you can expect your refund, and which items are eligible here: View our Return and Refund Policy
We accept Visa, MasterCard, and American Express cards, as well as Google Pay and Apple Pay. All payments are secure and processed in France in Euros (EUR) and Australia in Australian Dollars (AUD) using SSL encryption to protect your personal and banking information.
Contact information:
E-mail: info@bynuvelli.com
Phone: +31630734378
Contactform: Page de contact
Trade name: Nuvelli
Warehouse address: 8 Rue Jean Jacques Rousseau, 94370 Sucy-en-Brie, France
Legal entity: Buwor B.V.
Registration number (KVK Netherlands): 97574767
VAT Number: NL868119441B01
Company address: Boshoek 12, 3791RN Achterveld, The Netherlands
We aim to respond within 24 hours during our business hours.
Customer service opening hours
Opening hours (Monday to Friday):
9:00 AM to 6:00 PM (GMT+1 Paris)
Opening hours (Saturday and Sunday):
10:00 AM to 4:00 PM (GMT+1 Paris)

30-DAY HASSLE-FREE RETURNS
Shop with confidence. Returns are available within 30 days if you are not completely satisfied.
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Free shipping
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30 Day Hassle-Free Returns
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10% Off When You Buy 2+ Items