Payment Policy
Last updated on 27 February 2026
When you are ready to complete your order, simply click the “Checkout” button. On the payment page, you will see the total amount of your order along with the fields to fill in for:
- your payment method,
- your delivery address,
- and any other necessary information.
Accepted payment methods
At Nuvelli, we accept the following payment methods:
- Credit card (Amex, Mastercard, Visa)
- Apple Pay
- Google Pay
- Paypal
Currency
All transactions are processed in US dollars ($).
All prices displayed on our website include applicable taxes (VAT/sales tax) and are shown in US dollars ($).
The security of your payments
The security of your data is our priority. All card transactions are carried out in a secure environment using 128-bit SSL encryption.
To verify that you are on a secure connection, look for the padlock icon in your browser's address bar.
Your card details are never stored on our site. They are transmitted directly to our banking partners via secure protocols.
You can therefore shop with complete peace of mind.
Order verification
To ensure the security of your purchases, Nuvelli may carry out an additional verification on certain orders. Please make sure your contact details are accurate and up to date, so that we can reach you quickly if necessary.
Contact details
Do you have questions or simply want to talk to us? Feel free to contact us via:
Email address:info@bynuvelli.com
Phone number:+31630734378
Contact form:Contact page
Trading name: Nuvelli
Warehouse address:8 Rue Jean Jacques Rousseau, 94370 Sucy-en-Brie, France
Legal entity: Buwor B.V.
Registration number (KVK Netherlands): 97574767
VAT number: NL868119441B01
Company address: Boshoek 12, 3791RN Achterveld, the Netherlands
We aim to respond within 24 hours during our opening hours.
Customer service opening hours
Opening hours (Monday to Friday)
9am to 6pm (GMT+1 Paris)
Opening hours (Saturday and Sunday):
10am to 4pm (GMT+1 Paris)